Last Updated: 24-12-2025

Introduction

Welcome to MyDigiCard ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital card services and website.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information:

• Account Information: Name, email address, phone number, username, and password
• Payment Information: Payment details processed securely via authorized payment gateways (e.g. Razorpay)
• Card Design Information: Text, images, recipient details, and customization preferences
• Profile Information: Profile photo, preferences, and account settings

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, clicks, and interactions
• Cookies: Cookies and similar tracking technologies

Information from Third Parties

• Payment processors
• Analytics providers
• Social platforms (if connected)

How We Use Your Information

• To create, manage, and deliver digital cards
• To process payments and prevent fraud
• To manage user accounts
• To provide customer support
• To improve platform performance and features
• To send service-related communications
• To comply with legal obligations

How We Share Your Information

We do not sell your personal information.

Service Providers

• Payment gateways (e.g. Razorpay)
• Email and notification services
• Hosting and cloud storage providers
• Analytics and monitoring tools

Card Recipients

When you send a digital card, the card content and sender details you provide are shared with the intended recipient.

Legal Requirements

We may disclose information if required by law or to protect our legal rights, prevent fraud, or ensure user safety.

Business Transfers

In case of a merger, acquisition, or asset sale, user information may be transferred to the new entity.

Data Security

• Encrypted data transmission and storage
• PCI-DSS compliant payment processing
• Restricted access controls
• Regular security audits

While we follow industry standards, no system is completely secure.

Data Retention

We retain personal data only as long as necessary for service delivery, legal compliance, and dispute resolution.

Your Rights and Choices

• Access and download your personal data
• Correct inaccurate information
• Request deletion of data (subject to legal obligations)
• Withdraw consent for marketing communications
• Manage cookie preferences

Cookies and Tracking Technologies

We use cookies to:

• Ensure site functionality
• Analyze traffic and performance
• Remember user preferences
• Provide personalized experiences

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect data from minors.

International Data Transfers

Your data may be processed outside your country. Appropriate safeguards are implemented in accordance with Indian law.

Third-Party Links

We are not responsible for privacy practices of external websites.

Changes to This Privacy Policy

Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Service implies acceptance.

Compliance with Indian Laws

This Privacy Policy complies with:

• Information Technology Act, 2000
• IT Rules, 2011
• Digital Personal Data Protection Act, 2023 (DPDP Act)

Contact Us

MyDigiCard
Email: sales@mydigicard.in
Phone: +91 94276 20807
Address: Ahmedabad, Gujarat, India